Jim and Janet turned the scary prospect of selling our mom’s townhouse during uncertain times into a manageable project with a truly wonderful outcome.  Whether communicating in person, by phone, or by text, Janet was always clear, frank, and kind.  She and Jim offered expert guidance and made me feel informed and secure in my decisions.  If you’re looking for an attentive, experienced real estate team with a truly personal touch, you’ve found it.

I have known them personally for more than 10 years, and from my broad experience with their conduct in various circles, I was already expecting a high level of quality of service.  What we received, however, blew those expectations out of the water.

We spent more than a year waffling on whether to sell, but personal circumstances eventually forced a sale.  During that year, Janet was helpful and patient with my many questions.  She would often provide unsolicited information on comparables in the neighborhood or other interesting developments, which helped to stay attuned to how the market was changing at any given time, but was never pushy or hovering.

When we finally did decide to put the unit up for sale, the market was turning and time was extremely short.  Janet helped prioritize a list of quick hits to make the house more marketable.  We made good progress, but as the photo day loomed, Janet picked up a paint brush herself to help make the date.  I welcomed the help, but was very surprised by this level of dedication.

In the end, the photos and matterport were incredible.  This was partly due to the advance effort, but also because of staging effort and getting the right photographer.  Janet is capable, well connected, and knows exactly what she wants for these services.

During the time on the market, there was an open house every weekend, attended by at least Jim or Janet.  At the end of every day, we received very detailed reports about visitors and prospects, which really helped keep expectations set appropriately.

Throughout negotiations, they were confident and knowledgeable and communicative.  In some very challenging market conditions, we met our selling price expectations within a very short time window and got the quick possession we were looking for.  A highly successful outcome for us.

In my opinion, this success is the result of working with a team composed of both Janet and Jim.  Their strengths complement each other well.  Janet is the back office--extremely detailed and organized and leaves nothing to chance.  Jim comes across as the sales guy--gregarious, charismatic and helping buyers dream big.  Despite their different strengths, deep market knowledge, unflinching integrity and customer service are at the core in both of them.

I would not hesitate to engage them in the future, and in fact look forward to the chance to do so.

PJ

Working with Janet has been an absolutely exceptional experience! She made the entire purchasing process feel so much easier and stress-free. Janet is incredibly thorough

Jim and Janet did a great job selling my townhouse. They drew lots of people to the open houses with their marketing techniques and were very responsive and helpful throughout the process. I will definitely use Jim and Janet again for my real estate needs!

The partnership with Janet worked wonderfully. I stress it was a partnership. I never felt like I was being pushed or under stress to make decisions. Janet provided thoughtful guidance throughout the process. She was totally on top of the paperwork. But she also listened to my agenda and what I wanted to do and blended that with her experience. Highly recommend Janet if you are buying or selling or just need advice.