Jim was an excellent agent to work with. He was professional, personable and knowledgeable throughout the sale/purchase process. He worked really hard to sell our place including open houses every weekend and weekday showings. Jim had great advice for how to make our townhouse more appealing to prospective buyers. Immediately after each showing, he'd communicate to us how it went. We'd definitely choose Jim again in the future!  

It was a pleasure to deal with Janet and Jim.  They were very thorough and gave us great advice on the sale of our home.  No pressure, and they always kept us in the loop as far as timing for showings and things.  A great experience!

I have known them personally for more than 10 years, and from my broad experience with their conduct in various circles, I was already expecting a high level of quality of service.  What we received, however, blew those expectations out of the water.

We spent more than a year waffling on whether to sell, but personal circumstances eventually forced a sale.  During that year, Janet was helpful and patient with my many questions.  She would often provide unsolicited information on comparables in the neighborhood or other interesting developments, which helped to stay attuned to how the market was changing at any given time, but was never pushy or hovering.

When we finally did decide to put the unit up for sale, the market was turning and time was extremely short.  Janet helped prioritize a list of quick hits to make the house more marketable.  We made good progress, but as the photo day loomed, Janet picked up a paint brush herself to help make the date.  I welcomed the help, but was very surprised by this level of dedication.

In the end, the photos and matterport were incredible.  This was partly due to the advance effort, but also because of staging effort and getting the right photographer.  Janet is capable, well connected, and knows exactly what she wants for these services.

During the time on the market, there was an open house every weekend, attended by at least Jim or Janet.  At the end of every day, we received very detailed reports about visitors and prospects, which really helped keep expectations set appropriately.

Throughout negotiations, they were confident and knowledgeable and communicative.  In some very challenging market conditions, we met our selling price expectations within a very short time window and got the quick possession we were looking for.  A highly successful outcome for us.

In my opinion, this success is the result of working with a team composed of both Janet and Jim.  Their strengths complement each other well.  Janet is the back office--extremely detailed and organized and leaves nothing to chance.  Jim comes across as the sales guy--gregarious, charismatic and helping buyers dream big.  Despite their different strengths, deep market knowledge, unflinching integrity and customer service are at the core in both of them.

I would not hesitate to engage them in the future, and in fact look forward to the chance to do so.

PJ

I would highly recommend Jim & Janet to all those wanting to buy or sell a home. As a first time or a repeat home buyer/seller, you are always nervous and filled with mixed emotion. All of my stresses and questions were eased with the help and support of Jim & Janet. They took the time to get to know us, what we were looking for and educated us on the process of buying/selling a home. Their enthusiasm, knowledge of the market and the art of negotiation made a very stressful time easy and actually fun!  They made sure that we were up to date on the current real estate market and ensured that we remained within our budget. Jim & Janet have also built a first class network of professionals in the real estate industry that they can refer people. I asked them if they could recommend a mortgage professional to us. The Mortgage Specialist that they had contact me offered us a better deal than the bank I have been banking with my whole life.  If you need any type of professional that has some association to the real estate industry, I urge you to ask Jim or Janet if they can recommend anyone to you.

Jim and Janet turned the scary prospect of selling our mom’s townhouse during uncertain times into a manageable project with a truly wonderful outcome.  Whether communicating in person, by phone, or by text, Janet was always clear, frank, and kind.  She and Jim offered expert guidance and made me feel informed and secure in my decisions.  If you’re looking for an attentive, experienced real estate team with a truly personal touch, you’ve found it.